Overview
Telegram integration allows you to connect your AI agent with Telegram’s messaging platform, enabling your users to interact with your AI through Telegram. This integration supports:- Real-time message processing - Rich media handling - Group chat compatibility - Secure webhook connections - Automated responses
Before starting the integration process, ensure you have: - A Telegram account
- Access to your TIXAE Agents dashboard - Administrative privileges for bot creation
Integration Steps
1. Creating Your Telegram Bot
First, you’ll need to create a bot on Telegram using BotFather, Telegram’s official bot creation tool.1
Access BotFather
Open Telegram and search for “@BotFather” in the search bar
2
Initialize Bot Creation
Send the
/newbot command to BotFather3
Configure Bot Details
Follow the prompts to: - Set a display name for your bot - Choose a unique
username (must end in ‘bot’)
4
Secure Your Token
Save the bot token provided by BotFather - you’ll need this for the next step.

2. Connecting to TIXAE Agents
Now that you have your Telegram bot, let’s connect it to your TIXAE Agents dashboard.1
Access Channel Settings
Navigate to your agent’s dashboard and locate the Channels tab
2
Configure Telegram Integration
- Click on “Connect Telegram” - Paste your bot token in the designated field
- Click “Save & Test” to establish the connection
3. Verify Integration
1
Test the Connection
Send a message to your bot on Telegram to verify the integration
2
Check Dashboard
Verify that messages appear in your TIXAE Agents dashboard under the
Conversations section

Troubleshooting
If your bot isn’t responding: - Verify your bot token is entered correctly -
Ensure the webhook is properly configured - Check your bot’s privacy settings
in BotFather - Confirm your TIXAE Agents subscription is active
