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Learn how to configure speech-to-text transcribers in TIXAE Voice Suite. Transcribers convert user voice inputs into real-time text using providers like Deepgram.

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🛠 Configuring the Transcriber

Follow these steps to set up the transcriber:
  1. Navigate to the Voice Setup page in your TIXAE dashboard.
  2. Select the Transcriber tab.

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🔧 Step 1: Choose Your Transcriber Provider

  1. Use the dropdown to select your preferred provider.
Choose Transcriber Provider

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🤖 Step 2: Choose Model ID

  • Use the dropdown to select your preferred Model ID.

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🌐 Step 3: Configure Language

  • Input the 2-character language code that matches the target transcription language.
    • For example:
      • en for English
      • fr for French
      • es for Spanish
Refer to the documentation of the chosen provider (e.g., Deepgram) for supported language codes.

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⚙️ Step 4: Utterance threshold MS

The Utterance threshold MS determines the threshold for the transcriber to consider the user’s speech as ended
  • good range is between (150 - 500ms) anything less or more is not recommended.
This is an advanced option and should be used with caution according to docs of the transcribre provider you’ve chosen.

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✨ Step 5: Enable Input Voice Enhancer (optional)

  • This will remove background noice, normalise and enhance input audio before transcribing it.
Remove background noice

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🚦 Advanced Settings

If your transcriber provider offers advanced options, such as custom models, input the Model ID field:
  • Model ID: Use this if a new model has been released by the provider (e.g., Deepgram’s Beta models).
  • Ensure to test thoroughly before deployment.

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📝 Example Use Case

Here’s a simple scenario:
  1. User: “What time is my meeting tomorrow?”
  2. Transcriber: Converts voice into text: "What time is my meeting tomorrow?"
  3. The AI processes the text and generates a response.

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🔗 Next Steps

Speech Generation

Set up speech responses using ElevenLabs or other providers.

Advanced Settings

Explore advanced routing, recording, and more.
By configuring the transcriber settings, you can ensure fast, reliable, and accurate voice-to-text interactions in your